§1. General Provisions
1. These Terms and Conditions define the rules for using the online store available at https://e-buyit.com/ (hereinafter: the Store).
2. The Store is operated by:
e-BuyIt Norbert Podgórski
Nałęczowska 18/118, 20-701 Lublin, Poland
NIP: 9182120618
REGON: 387005820
Email: ebuyitpoland@gmail.com
Phone: +48 721027241
3. The Terms and Conditions are continuously available on the Store's website and can be saved, downloaded, or printed by the Customer.
4. Using the Store implies acceptance of these Terms and Conditions.
§2. Definitions
1. Customer – a natural person, legal entity, or organizational unit making purchases in the Store.
2. Consumer – a Customer who is a natural person making purchases not directly related to business or professional activity.
3. Seller – e-BuyIt Norbert Podgórski.
4. Product – rivets, fasteners, and other metal products available in the Store's offer.
5. Sales Agreement – a distance contract concluded via the online Store.
§3. Technical Requirements
1. To use the Store, you need a device with an internet browser, internet access, and an active email address.
2. The Customer is obliged to use the Store in accordance with applicable law and these Terms and Conditions.
§4. Placing Orders
1. Orders can be placed 24/7, all year round.
2. Orders are placed by completing the order form available on the Store’s website.
3. Fulfilling an order requires correct data entry necessary for processing.
4. The contract is concluded upon confirmation of the order by the Seller.
§5. Prices and Payment
1. All prices are in Polish zloty (PLN) and include VAT.
2. Prices for international orders are in PLN or euros (EUR) and are subject to 0% VAT.
3. Available payment methods:
- bank transfer
- online payments (e.g. Przelewy24, Autopay, Blik)
- cash on delivery
- payment cards:
- Visa
- Visa Electron
- Mastercard
- Mastercard Electronic
- Maestro
4. Online payment services are provided by Autopay S.A.
5. The price at the time of order placement is binding.
§6. Delivery
1. Orders are fulfilled within Poland and across Europe.
2. Delivery costs are specified during order placement.
3. Standard processing time:
- 1–3 business days within Poland
- up to 8 business days for international deliveries (from the moment the payment is received)
§7. Right of Withdrawal
1. The Consumer may withdraw from the contract without stating a reason within 14 days from receiving the product.
2. To withdraw, the Consumer must complete the return form and submit a statement (e.g. via email).
3. The product must be returned in unchanged condition.
4. Refunds are processed within 14 days of receiving the withdrawal statement, provided the returned item is received.
5. If the payment was made by card, the refund will be processed to the bank account linked to that card.
Note: The right of withdrawal does not apply to:
- products made to the Customer’s specification
- used products
§8. Complaints
1. Products are brand new and free of defects.
2. If a defect is found, the Customer may file a complaint.
3. Complaints may be submitted via email or in writing to the Seller's address.
4. Complaints are reviewed within 14 days of receipt.
5. If the complaint is accepted, the Seller will repair, replace, or refund the product – at the Customer’s choice.
§9. Personal Data Protection
1. The Seller is the data controller of personal data provided by the Customer during the Store’s use. Detailed information on data processing is included in the Privacy Policy available in the Store.
2. The purpose of data processing is to fulfill orders. Legal basis includes:
- sales agreement or actions taken at the Customer’s request to conclude the agreement (Art. 6(1)(b) GDPR)
- legal obligations regarding accounting (Art. 6(1)(c))
- Seller’s legitimate interest (Art. 6(1)(f)) – for asserting or defending claims
3. Data is used solely for order processing and after-sales service.
4. Customers have the right to access, correct, and request deletion of their data.
5. More details are available in the Store's Privacy Policy.
§10. Final Provisions
1. In matters not regulated by these Terms and Conditions, the Civil Code, the Act on Providing Services by Electronic Means, and the Consumer Rights Act apply.
2. The Terms and Conditions may be amended; Customers will be notified via the Store’s website.
3. These Terms and Conditions are effective as of June 1, 2025.